Acumatica Highlights AI-Enabled Innovation and Industry-Focused Enhancements to Kick Off Day 2 of Summit 2026
Day 2 Keynote Demonstrates Customer-Driven Innovation, Modern User Experiences, and AI-Powered Capabilities Delivering Measurable Results
BELLEVUE, Wash., January 27, 2026–(BUSINESS WIRE)–During today’s Summit Day 2 Keynote address, Acumatica outlined its vision for the future of cloud ERP and unveiled a series of AI-powered, customer-driven innovations designed to help organizations be more agile, adapt to complexities, make better decisions, and drive business outcomes. The new product enhancements underscore Acumatica’s commitment to delivering practical innovation that produces real-world results for growing organizations by integrating AI into their standard workflows.
Throughout the keynote, Acumatica executives emphasized how close collaboration with customers continues to shape the company’s product strategy, ensuring new capabilities address real operational challenges while laying a strong foundation for incorporating greater intelligence across industries.
“Everything we announced today is grounded in how our customers actually work,” said Jon Pollock, Acumatica’s new chief product officer. “By combining modern user experiences, industry-specific depth, and an AI-first approach, we’re helping businesses move faster, reduce complexity, and confidently scale—today and into the future.”
What’s Next for Acumatica Cloud ERP in 2026
During the keynote, Acumatica previewed several enhancements planned for the 2026 R1 release that align with its five strategic product pillars: future-proofing, adaptability, industry specificity, user experience, and AI-first innovation.
Key product announcements include:
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AI Studio and AI Assistant: New tools that allow customers and partners to configure and apply AI in meaningful ways, turning insights into assistive automation that is transparent, easy to understand, and grounded in business context.
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Modern Experiences for All Users: A modernized user interface is now available across the platform, delivering cleaner layouts, faster navigation, no-code personalization, and more consistent workflows that reduce friction and help users get work done faster.
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AI-Powered Reporting and Insights: Improved out-of-the-box reporting paired with proactive AI-powered anomaly detection, helping teams quickly identify what’s changed, where attention is needed, and how to act.
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Customer and Vendor Collaborative Portals: New universal login and in-product messaging capabilities that bring account management, notifications, surveys, and support interactions directly into Acumatica. These messaging capabilities eliminate reliance on email and improve engagement. Businesses can easily set up AI-powered self-service portals to enhance a wide range of services for their customers.
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AI-Powered Customer and Employee Experiences: Introduction of AI agents and AI-assisted workflows that streamline self-service, reduce manual effort, and improve response times across customer service, sales, and operations.
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